ITIL-centric services, customized for your applications and operations
Delivered As Needed
Responsive managed services provided 24/7/365
Global Engineering Team
Level 2 and 3, with average 19+ years’ experience on Sybase
Escalation, When Required
Ability to bring in expert Level 4 staff if required
'Lifetime' Support for Sybase
Optimizing database performance and uptime for as long as you need
Additional Assistance Available
Third-party software support or project-based consulting from a single provider
SAP Sybase Managed Services on Your Terms
We offer mix-and-match packages that represent specific sets of SAP Sybase managed services. Select one or more of these packages to address your needs.
- Monitor and Advise
- Monitor and Operate
- Managed XaaS
Monitor and Advise
Proactive, around-the-clock outsourced performance monitoring. Should performance issues arise requiring attention from your internal staff, we immediately notify you.
- 24/7 performance monitoring
- Log tracking
- System health checks
- Issue triage and advisory
- Timely reports
Monitor and Operate
Around-the-clock outsourced performance monitoring and day-to-day management of your basic IT operational functions and technologies.
- All Features of Monitor and Advise Package
- Fast Issue Response – Level 2
- User access management
- Database patching
- Security patches
- Backup configuration / schedule
This flexible, à la carte option supports additional application, environment, and staffing needs beyond what is covered in other packages.
- Major database upgrades
- Performance tuning
- Server migration
- Integration with third-party products
- Custom development / extension
- Install / configure new databases
- Disaster recovery / high availability setup
- And more
Proactive, expert-delivered SAP managed services for your next-generation XaaS solutions, whether enterprise applications or infrastructure in the public cloud (IaaS) or as Software-as-a-Service (SaaS).
- SaaS Managed Services
- IaaS Managed Services
SAP Sybase Managed Services and Consulting
Learn more about how we keep your Sybase database applications and surrounding technologies running smoothly, securely, and in compliance. See how we can facilitate your migration journey from on-premise to cloud or another database whenever you're ready.Download Now
YOU DESERVE A BETTER CUSTOMER EXPERIENCE.
We deliver it.
Whether you need enterprise software support or ongoing managed services, we combine quality expertise with personalized service.
avg. years SAP/Sybase experience
overall annual customer satisfaction rating
SAP Sybase Versions & Products We Manage
- Versions, Releases and Editions
- Supported Products
- All Sybase database releases and editions
- SAP Sybase Adaptive Server Enterprise Edition (ASE)
- SAP Sybase Adaptive Server Small Business Edition (ASE SBE)
- SAP Sybase Adaptive Server Edge Edition
- SAP Sybase Replication Server
- SAP Sybase IQ for big data analytics and warehousing capabilities
READY FOR A PHENOMENAL SUPPORT EXPERIENCE?
Request a complimentary consultation to learn more about how we can deliver exceptionally personalized enterprise software support at a much lower cost.