As an SAP Customer
You rely heavily on business intelligence (BI) tools such as Business Warehouse (BW), BW/4HANA, Business Planning and Consolidation (BPC), and BusinessObjects (BOBJ) to transform raw data into insights and actions that advance your business.
If your enterprise is understaffed, facing extensive reporting issues, or lacking advanced SAP BI skills, then it’s time to enlist the expertise you need to take 100% advantage of your BI toolset.
Spinnaker Support’s SAP BI Managed Services do just that: provide ongoing, customized assistance for your SAP BI and reporting products.
The Advantage of Managed Services for SAP BI Tools
In today’s competitive environment, keeping your BI applications running at peak performance is crucial. If you cannot use your systems to generate insightful reports or data analyses in a timely fashion, your enterprise can face substantial losses in productivity, revenue, and even customer satisfaction.
For those operating SAP’s complex BI products, Spinnaker Support’s global team augments your reporting and analysis operations – regardless of whether the product version remains covered by SAP Support.
What We Support
Our BI packages are each designed around an SAP product – BW, BW/4HANA, BOBJ, and BPC – and can be contracted as standalone or in combination. Each package is a collection of product-specific services that we customize based on an assessment of your current state and anticipated needs.
- SAP BW
- SAP BW/4HANA
- SAP BOBJ
- SAP BPC
On-Demand Overview of SAP BI Managed Services
If you’re struggling to get the most from your SAP BI systems, then our managed services could be just what you need. Presented by our SAP BI team leaders, this 20-minute video covers package details, customer use cases, and what distinguishes Spinnaker Support’s services.Watch Now
Why Choose Spinnaker Support
There’s so many reasons why our support and services are a step above the rest. Here are just a few.
We act as an extension of your team, listening closely and letting your priorities guide us.
Our engineers average 10 - 20 years of experience managing SAP, Oracle, and CRM solutions
Our third-party support response time is less than 15 minutes (and usually under 5)
We Look Ahead
As business changes, we’ll help you establish a secure, stable path forward
We Care About Your Successes
We live and breathe enterprise software, and we’re passionate about solving your problems
When it comes to third-party support and managed services, we do it better than anyone – and for less cost
SAP products covered
The Best SAP BI Specialists, at Your Service
We have assembled a knowledgeable, award-winning global service teams of Basis engineers, reporting application specialists, and developers to help you avoid or eliminate issues that can impair system performance and cause disruption to your business.
Our engineers average 19+ years of broad SAP experience, with knowledge that extends beyond reporting tools to over 125 SAP products, the entire technology stack, cloud platforms, and the various sources of reporting data.
Reach Out to Start a Conversation
BI managed services are a strategic, affordable solution that can streamline your SAP operations and deliver ongoing stability, higher performance, and longer-term innovation. Contact us today to learn more about how we can assist your specific needs.