Talk to Brian Stanz, Vice President, JD Edwards Global Support Services
No joke. We’re serious. Drectly access his calendar to set up a time to chat. He’d love to hear from you. Brian has over three decades of experience helping businesses get the most from their JD Edwards investment. Time with Brian is time well spent.LET'S CHAT
Third-party JDE support is a smarter way to manage your JD Edwards ERP software suite while drastically reducing costs. By replacing software publisher support with an assigned team of named third-party engineers, your business objectives receive priority without the pressure to upgrade your existing versions.
- Our Approach
- The Features
Our JD Edwards third-party support process is designed to reveal the root of your problem quickly, then implement solutions based on your existing software configuration and integrations. We see the big picture, evaluate your software use in context with your business, and then make sure our solutions conform to your existing business processes.
Switching to a proven third-party support partner produces near-instant cost savings while eliminating the frustrations of working with software publishers for support. We’re known throughout the industry for our rapid response times, cost-controlled contracts, and exceptionally attentive service.
- 24/7/365 support from experts
- Custom code support
- Interoperability support
- Full stack intrusion detection, virtual patching, and compensating controls
- Tax & regulatory compliance
- Expert advisory services
- Usage-based pricing model
- Lifetime support for as long as you use your current version
See how much your company could save when you move away from margin-driven Oracle-provided support to a dedicated third-party partner like Spinnaker Support.Calculate your savings
- Asset Lifecycle Management
- CRM and Order Management
- Financial Management
- Human Capital Management
- Manufacturing and Supply Chain
- Project Management
- Warehouse and Transportation
- Apparel Management
- Grower Management
- Health and Safety
- OneView Reporting
Construction leader Layne Christensen faced a conundrum when trying to reduce expensive IT overhead costs. Their existing agreement with Oracle offered no flexibility and warned against unpredictable “dangers” of terminating their service contract for JD Edwards support. By switching to Spinnaker Support, the company embarked on a collaborative, stable partnership while significantly reducing costs.