SAP BI Managed Services: Business Warehouse (BW)
Your enterprise relies heavily on tools such as SAP Business Warehouse to collect, transform, and store data generated in SAP and non-SAP applications. BI tools make data insights accessible through built-in reporting, business intelligence, and analytics tools.
If your IT team is understaffed, facing extensive integration and reporting issues, or lacking advanced data warehousing product skills, then it’s time to enlist the expertise Spinnaker Support. Our SAP BI Managed Services are designed to complement your team and provide ongoing, customized assistance for your specific SAP BI products.
The SAP Business Warehouse (BW) package supports a wide range of services for this popular model-driven data warehousing product – regardless of whether the version remains covered by SAP Support. The BW package can be contracted as a standalone service or in conjunction with other BI Managed Services or Basis Managed Services.
Our services cover the Data Warehouse (Backend), for modelling, extraction, and cleansing of data, and the Business Explorer (Bex) tools (Frontend) for reporting.
On-Demand Overview of SAP BI Managed Services
If you’re struggling to get the most from your SAP BI systems, then our managed services could be just what you need. Presented by our SAP BI team leaders, this 20-minute video covers package details, customer use cases, and what distinguishes Spinnaker Support’s services.Watch Now
Why Choose Spinnaker Support
ITIL-centric services customized for you
Delivered as Needed
Responsive services provided 24/7/365
Global Engineering Team
Located in 9 regional offices, speak 14 languages
Escalation, When Required
Ability to bring in expert Level 4 staff to solve complex issues
Average 19+ years experience in SAP Basis and BI
‘Lifetime’ Support For SAP Products
Continue using your stable, customized, and productive applications for as long as you need.
Customer satisfaction ratings that annually exceed 98.7%.
Services with Integrity
Free of legal risk and trusted by 1300+ customers
Additional Services Available
Project work or change requests
SAP products covered
When to Consider This Package
- You are experiencing ongoing BW issues well beyond break/fix or general inquiry support.
- You are experiencing slow performance of the BI systems over time.
- You have limited internal resources and need additional knowledge or BW skills.
- SAP no longer supports your version of BW, but you do not want to migrate away.
- Your System Integrator (SI) does not have the required skills to support you.
Example Services Included
SAP BW Managed Services standard package offering includes the following BW and Basis tasks:
- General Tasks
- Early Watch Alert / House Keeping activities
- Support Package Strategy
- Backup Strategy
- Creating new reports (if applicable)
- Basis Team Monitoring
- Basis Jobs
- Database checks (Space Overview / Database overview / Table Space check / Free Space Monitoring)
- General Application Monitoring
- Monitoring Data Staging
- Process chain monitoring / Daily data update monitoring / Data and Reports
- Monitoring Query Performance
- Data Management tasks
- Delete PSA / Delete change log / Delete BW statistics tables / Delete unused Queries / Delete Aggregates
- Archive Data- Data refresh in Q&D Systems
- Consistency checks – Schedule RSRV object Checks, analysis and carry out repairs
- Performance issues – Compression of cubes / Aggregates management / Index maintenance and monitoring / Prefilling cache
- Security – Authorization and assigning roles
- System Upgrade/Update – Updating SAP BW systems / Migration to BW/4HANA
Reach Out to Start a Conversation
BI managed services are a strategic, affordable solution that can streamline your SAP operations and deliver ongoing stability, higher performance, and longer-term innovation. Contact us today to learn more about how we can assist your specific needs.